Subject: Amount deduction/ [email-masked]
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 9 Oct 2020 21:35:34 -0700 (MST)

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 7 October, 2020 11:37:37 
Subject: Amount deduction/ [email-masked] 

Hi team, 

The customer is claiming that KWD 53.100 was deducted twice but the customer has provided us only one transaction id but the on the bank statement we can see that the amount was deducted twice. 
Customer email ID: [email-masked] 
Transaction id: 700204000102 
kindly check the bank statement and advise. 

Regards, 
Asjad.