Subject: Refund Follow up! // 9603190833 // 1486914
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 9 Oct 2020 21:09:52 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 15, 2020 

Order ID: 9603190833 
Return Tracking ID: 45331131414 
Assistance Required: Need refund to customer 
RMA: 1000005893 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team.Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1544010 has been created, however no update has been received from the team yet. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh