Subject: Refund follow up! // 6215807466 // 1471443
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 9 Oct 2020 19:41:53 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Aug 14, 2020 

Order ID: 6215807466 
Return Tracking ID: 46171420746;H174C82 
Assistance Required: Need refund to customer 
RMA: 24071181 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1528622 has been created, however no update received yet. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh