Subject: Re: Refund for order ID 9799072937
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>, Hiren Sadhwani <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 9 Oct 2020 10:36:03 -0700 (MST)

Hi Team, 

Kindly assist in below case, customer is chasing us for refund. 

Regards, 
Fauzan 

From: "Malik Ismail" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Hiren Sadhwani" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 7 October, 2020 16:19:31 
Subject: RE: Refund for order ID 9799072937 

Hi [ mailto:[email-masked] | 
@Hiren Sadhwani ] , 

Please assist. 

Regards, 

Malik Ismail 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Wednesday, October 7, 2020 5:46 AM 
To: Malik Ismail <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Refund for order ID 9799072937 
Importance: High 

External email sender, please take precaution. 

Hi Malik, 

With reference to order # 9799072937 

RMA: 1000001447 

The refund status is still Bank Transfer In Progress. Kindly assist in processing the ticket 03624065 to refund for customer. 

Regards, 

Fauzan 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 7 October, 2020 02:38:00 
Subject: Refund for order ID 9799072937 

Hi team, 

With regards to Ticket ID 1523815, Order ID 9799072937 bank transfer is In-Progress. Ticket is pending since Sept 29. 

Kindly do the follow up. 

Regards, 

Nikhil. 

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