Subject: Re: NDR refund issue case ID: 1480885
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 9 Oct 2020 09:11:18 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 1 October, 2020 09:32:49 
Subject: NDR refund issue case ID: 1480885 

Problem Statement: Refund Not Processed 
Order Date : 09-Sep-2020 
Order ID: 6222571926 
Tracking ID: S002321184132 
Assistance Required: Need refund for customer. 

Issue Description: the order is marked as NDR and I escalated to WH conloc to initiate the refund they said that " Return team not received , will check and update" and its been more than 11 days since then no update, 
and the refund has not been initiated yet. 

please do needful 

Regards, 
CS Team Ammar Asif