Subject: Re: Late delivery: case id - 1541048 Order Number: 9784096465
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 9 Oct 2020 05:13:43 -0700 (MST)

Please note that the customer wants to cancel the order and get the refund for the same. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 9 October, 2020 17:09:33 
Subject: Late delivery: case id - 1541048 Order Number: 9784096465 

Hi Team, 

Please note that we have received an update from the warehouse: Regarding this order we have not received the products from the concepts. 

Problem statement - Late delivery - Shipment has not been handed over to the courier team. 

case id - 1541048 
Order Number: 9784096465 
Order Created: 5/23/2020 
AWB - LM355174119 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish