Subject: Return Processing Issue - 9795701132
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 9 Oct 2020 04:38:50 -0700 (MST)

Hi Team, 

With reference to the order number: 9795701132 
AWB: 46034927551 
RMA: 43309010 

Customer has confirmed returning 3 items under the above AWB: 161648384, 161648383, 161648381. As per RMA status we have received only one. Customer has confirmed returning 3 items. As per the child ticket: 1489693 we have been advised to contact eugene but we are unable to assign child ticket to anyone. The child ticket has no other update since 15 days. We request to assist in processing the above mentioned RMA. 

Thank you for your help! 

Regards, 
Apoorv