Subject: Late refund // 6223553663
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 9 Oct 2020 03:13:10 -0700 (MST)

Hi Team, 

Problem Statement: Late refund 

Order Date: Sep 12, 2020 
Order ID: 6223553663 
RMA: 24140714 
Tracking ID: 46179028280 , 46179030240 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the items from two orders at the same time in one package. 

The refund for the order #6223294581 already processed on 30 Sep, 2020. However, the refund for this order is still pending. 

The returned items are: 

161846321 - - Printed Thong Slippers 
161737134 - - Barbie Mary Jane Shoes with Glitter Applique Detail 
162054151 - - Textured Shoes with Hook and Loop Closure 

Already created child ticket but did not receive any response. 

Please check and look into the case. 

Thank you for your help 

Regards, 
Shivani