Subject: Return Processing Request - 9799960977
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 9 Oct 2020 02:29:44 -0700 (MST)

Hi Team, 

With reference to the order number: 9799960977 
AWB: 46037836714 

As per AWB we have received the following item on Sep 20, 2020: 161201703. If we have this physically at the wh kindly assist in processing the following RMA: 1000003521. The same was raised under Child Ticket: 1498597 and we were advised to raise this to Eugene. Since we are unable to assisgn Child ticket from our end, please look into this and assist in closing this. The child ticket pending since 14 days. 

Thank you for your help! 

Regards, 
Apoorv