Subject: Re: Refund approval
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 9 Oct 2020 02:05:33 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, October 9, 2020 12:56:16 PM 
Subject: Re: Refund approval 

roblem Statement : Not shipped order / Refund approval. 

Ticket id : 1547459 

Order Date :Sep 30, 2020 

Order ID: 6228693295 

Tracking ID : S002422123443 

RMA: 1000051535 

Total Price : 67 

Issue Description : 
The order was placed on Sep 30, 2020 but he did not receive his complete order 
now he is looking for his missing item or refund. 

item detail: 
162524229 - - Slip-On Textured Sports Shoes Price (67) 

Case history : The customer reached out to us on 5 Oct 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 8/22/20 and this is his 3rd order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
Abdulqadr