Subject: Return Processing Request - 6215280951
From: Apoorv Joshi <[email-masked]>
To: mohamed nagy <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 9 Oct 2020 00:58:58 -0700 (MST)

Hi Team, 

Order number: 6215280951 
AWB: 46171421166, 46171624833 

Customer returned the following items under above AWB: 162201655, 162073868, 162346676, 162478007, 161098370, 161096651 which are showing delivered on Aug 29, 2020. The same was escalated via Child Ticket: 1512000 however, the ticket is pending since 16 days now. 

Request you to please assist in closing this case as the items are returned since August. 

Appreciate your assistance. 

Regards, 
Apoorv