Subject: Re: Refund approval
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ali Atef <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 8 Oct 2020 20:21:51 -0700 (MST)

Hi Ali, 

https://landmark.atlassian.net/browse/REL-121237 refund will be processed soon 

Regards, 
Fauzan 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 8 October, 2020 09:24:10 
Subject: Refund approval 

​Hi Team, 

Problem Statement : Refund approval. 

Ticket id : 1479686 
Order Date : Apr 15, 2020 
Order ID: 6482242487 
Tracking id: S000898246958 
RMA number: 24186037 

Total Price : ​35 

Issue Description : The return collection for the below items have been done under tracking ID (45944106563, D253022) and the customer did not get her refund yet kindly check if the items has been submitted to WH to initiate the refund. 

Items Name: 162101448 - - Slogan Printed Bomber Jacket with Long Sleeves and Zip Closure 

Case history : The customer reached out to us on 14 Sep 2020. 

Customer's history : The customer is having 19 orders with us and we have created new RMA for that. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Thank you for your help 

Best Regards, 
Atef