Subject: Re: Approval for the refund of damaged item - Order 9604993660, Item ID 162390488 (Non-Returnable Item), Refund amount - AED 6.75
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 8 Oct 2020 19:54:22 -0700 (MST)

Hi Nikhil, 

Refund processed for the damage item. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 8 October, 2020 02:02:09 
Subject: Approval for the refund of damaged item - Order 9604993660, Item ID 162390488 (Non-Returnable Item), Refund amount - AED 6.75 

Hi Team, 

With regards to above mentioned order number 9604993660, the customer is complaining that the eyeliner Item ID 162390488 is damaged (Images attached). The refund amount will be AED 6.75. 

Approval required for the refund. 

The customer is with us since April 2020 and has completed 6 transactions with us. 

Kindly assist. 

Regards, 
Nikhil.