Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Thu, 8 Oct 2020 19:44:43 -0700 (MST)

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<[email-masked]>: lsmindia.com

Subject: Re: Missing items
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Hafizullah Lsm <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 8 Oct 2020 19:44:42 -0700 (MST)

Hi Hafizullah, 

Refunded for the missing item. 

Regards, 
Fauzan 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 8 October, 2020 22:00:19 
Subject: Missing items 

Hi Team, 

Problem Statement: Missing items 

Order Date: Sep 15, 2020 
Order ID: 6224195896 
Tracking ID: 46179116701 
The price of the missing item: SAR79.00 
Quantity of the missing item : (1) 

Assistance Required: Need​ refund of this missing item. 

Issue Description: The customer placed an order for 4 items but as per the customer she has only received 3 items, Under the consignment details we can see that all 4 items have been delivered from our side. 
The missing item is: 1161747994 - - Lace Padded Demi Bra with Briefs 

I have created a child ticket for his missing item on 27 Sep 2020 but still, I did not get any information so we request you, please do the needful. 

Case History: The customer reached out to us on 26 Sep 2020 for the follow up for the refund. 

Customer's History: The customer has placed his 25 order with us. 

Assistance Required: We request you ​please do the needful 

Regards, 
Hafizullah.