Subject: Refund of order #9603222685
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 8 Oct 2020 19:18:14 -0700 (MST)

Hi Jessie / Malik. 

Kindly assist is in processing the refund for below RMA. The RMA is process but we can not see any refund follow on in Payment Transactions. 

Regards, 
Fauzan 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 9 October, 2020 00:54:27 
Subject: Refund 

Hi team 

Problem Statement: Refund process. 
Order Created: Sep 15, 2020 
Order Number: 9603222685 
Tracking ID: 1000007945456 
Assistance Required: Need urgent refund. 
Issue Description: the customer is complaining about late refund , in return request the refund processed but it didn't show in payment transaction. 
Please check the screenshot and do the needful. 

Regards 
Hemyar.