Subject: The amount has been deducted without any placing order
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Hafizullah Lsm <[email-masked]>, Shakeeb Arsalan <[email-masked]>, harish thakor <[email-masked]>, Apoorv Joshi <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 8 Oct 2020 19:12:04 -0700 (MST)

Hi Team, 

Kindly assist us in below case. 

Regards. 
Fauzan 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 10 September, 2020 18:12:10 
Subject: The amount has been deducted without any placing order 

Hi Team 

Problem Statement: The amount has been deducted without any placing order 

Date: Sep 7, 2020 
Order ID: ​[email-masked] 
Total Price: ​KWD 25.56 
Transaction ID: 025110024382 
Mobile Number: 96590908016 

Assistance Required: Need to check and refund 

Issue Description: The customer calming that the amount has been deducted and the order did not complete and now he demanding the refund and he has sent for us transaction ID so we request that please do the needful 

Regards 
Hafizullah