Subject: The amount has been deducted without completing the order
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>, anju john <[email-masked]>, harish thakor <[email-masked]>
Cc: Hafizullah Lsm <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 8 Oct 2020 19:08:14 -0700 (MST)

Hi Team, 

Kindly assist us in the below case. 

Regards, 
Fauzan 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 18 September, 2020 17:43:11 
Subject: The amount has been deducted without completing the order 

Hi Team 

Problem Statement: The amount has been deducted without completing the order 

Deduction Date : Sep 8, 2020 
Order ID: [email-masked] 
Total Price: ​KWD 8.400 
Transaction ID: ​230862835 
​ 
Assistance Required: Need to check and refund 

Issue Description: The customer calming that the amount has been deducted and the order did not complete and now he demanding the refund and he has sent for us transaction ID so we request that please do the needful 

Regards 
Hafizullah