Subject: Re: The amount has been deducted without completing the order
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 8 Oct 2020 13:03:41 -0700 (MST)

Hi Team, 

Please assist with the below case. 

Thank you for your help! 

Thanks & Regards, 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, September 15, 2020 6:18:58 PM 
Subject: The amount has been deducted without completing the order 

Hi Team 

Problem Statement: The amount has been deducted without completing the order 

Deduction Date : Sep 7, 2020 
Order ID: [email-masked] 
Total Price: KWD 3.00 
Transaction ID : 025122028352 
Transaction ID: 025130030762 

Assistance Required: Need to check and refund 

Issue Description: The customer calming that the amount has been deducted two-time KWD 3.00 and the order did not complete and now he demanding the refund and he has sent for us transaction ID so we request that please do the needful 

Regards 
Hafizullah