Subject: RE: Deduction validation but there is no order NO: [email-masked]
From: Mustafa Chakki <[email-masked]>
To: Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 8 Oct 2020 14:04:36 +0000

Hi,

Please provide us with the deduction bank transaction of the customer or either confirm date of the transaction.
If order no. is not processed Date of deduction and amount are required to check the case.

Regards,

MUSTAFA CHAKKI
Assitant -Accounts & Finance
[email-masked]<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]>
Sent: Thursday, October 08, 2020 4:58 PM
To: seeta.seeta <[email-masked]>; Mustafa Chakki <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Deduction validation but there is no order NO: [email-masked]
Importance: High

@Mustafa Chakki<mailto:[email-masked]>

Kindly help on the below.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 6, 2020 5:45 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Deduction validation but there is no order NO: [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Jessie,

Can you please re-check this with Rashid again.
Thanks & Regards,
Seeta Kunwar

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 3, 2020 12:02:30 PM
Subject: RE: Deduction validation but there is no order NO: [email-masked]<mailto:[email-masked]>

@Rashid Gafoor  Kaskar<mailto:[email-masked]>

Can we please check on the below case?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 1, 2020 8:12 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Deduction validation but there is no order NO: [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 18 September, 2020 21:36:23
Subject: Re: Deduction validation but there is no order NO: [email-masked]<mailto:[email-masked]>

Hi Rashid,

Any update on below case.

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 14 September, 2020 19:29:09
Subject: Re: Deduction validation but there is no order NO: [email-masked]<mailto:[email-masked]>

Hi Rashid,

Please check and advise on the below.

Regards
Shakeeb
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 10 September, 2020 16:33:40
Subject: Deduction validation: Case id - 1464658

Hi Team,

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 8.45 from his account however we do not see any such order.

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same.

Case id - 1464658
Customer name - Burhani kabir
Email id - [email-masked]<mailto:[email-masked]>

Thank you for your help.

Regards,
Manish

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