Subject: Missing item: Case id - 1556281 Order ID: 2000234462
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 8 Oct 2020 05:55:37 -0700 (MST)

Hi Team, 

Problem Statement: The customer has not received one item for the below order. 

Order Date: 10/2/2020 
Delivery Date: 10/5/2020 
Case id - 1556281 
Order ID: 2000234462 
Tracking ID: 43818704075 

Assistance Required: Need the missing item or the refund approval for this item 

Item name: 162377759 - - Textured Polo T-shirt with Short Sleeves) 
Item cost: EGP 140.00 

Total order value: EGP 997.50 

Issue Description: Customer placed an order for 8 items but as per the customer only received 6 items, Under the consignment details we can see that we have shipped only 7 items one item as cancelled. 

Regards, 
Manish