Subject: New Reply Received - Return
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 07 Oct 2020 21:07:47 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Return  Ticket comment <div>
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<div style="direction: ltr">Already both items returned on same package only 1 item refunded
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<div>From: rania yousif &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, October 8, 2020 1:06:53 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1528765] - Return
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<font color="#000000" style="font-size:11pt"><b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, September 30, 2020 4:21:07 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1528765] - Return</font>
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<div dir="ltr">Hi Rania,</div>
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<div dir="ltr">Thank you for reaching out to us.</div>
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<div dir="ltr">We Would like to inform you that we have created a refund request for the items in order #9605002004. and the refund will be processed when we receive the items at our warehouse.</div>
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<div dir="ltr">We really appreciate your patience and cooperation in this regard. Please feel free to contact us for any further assistance.<br>
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Your Friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1528765