Subject: Approval for the refund of damaged item - Order 9604993660, Item ID 162390488 (Non-Returnable Item), Refund amount - AED 6.75
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 7 Oct 2020 13:32:09 -0700 (MST)

Hi Team, 

With regards to above mentioned order number 9604993660, the customer is complaining that the eyeliner Item ID 162390488 is damaged (Images attached). The refund amount will be AED 6.75. 

Approval required for the refund. 

The customer is with us since April 2020 and has completed 6 transactions with us. 

Kindly assist. 

Regards, 
Nikhil.