Subject: (Order cancellation for refund
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 7 Oct 2020 09:32:49 -0700 (MST)

Hi Team, 

Problem Statement: What is the issue (Order cancellation) 

Order Date : 23/08/2020 

Order ID: 9798979713 
Tracking ID: NA 
Store code: Babyshop21247 
Assistance Required: Need Urgent refund 

Issue Description: Customer placed order on 23/08/2020 and till now he/she has not received the order. As per the hybris the order status is not ready for collection. 

Customer is chasing us for his/her order so we request you to cancel the order and refund the customer. 

Regards, 
Shafeeque