Subject: Refund Issue - 8373420850
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Reddy Prasad <[email-masked]>, Harish Thakor <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 7 Oct 2020 07:15:27 -0700 (MST)

Hi Rashid, 

With reference to the order number: 8373420850 
RMA: 42956044 

The following RMA was processed on Sep 18, 2020 for an amount of KWD 8.34 however, the refund transactions were rejected thrice. We raised the same to Jira team to look into it but as per them the refund window has already been closed and was advised to contact finance team. 

We request you to please look into this and advise if the refund has been processed to the customer. 

Thank you for your help! 

Regards, 
Apoorv