Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Oct 2020 12:31:24 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.    Ticket comment <div>

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<img id="19b24f0f-e3ed-42f6-bfe4-8bf7b17cbebb" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NDI2MDUwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ca2NfTlEWCA82hwXu6IJoKHdO-u1VeN73vZO__iUAfc" alt="Image" style="max-width: 100%">Let me tell you something that I already ordered using this credit because i dont really trust u taking away the money anyways
 i have requested to return 2 items and i have recieved the amount for just one item ! As usual i have to struggle to the last minute!! The picture above for the item that the amount was not sent..</div>
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Marwa Hasan</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, October 6, 2020 7:48:27 PM<br>
<b>To:</b> MARWA HASAN &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1378714] -
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<div dir="ltr">​Hi Marwa,<br>
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Thank you for reaching out to us.</div>
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<div dir="ltr">We would like to inform you that we have forwarded you request to transfer the amount to your bank account. Please be assured that this is being worked upon and should soon be processed. You will receive the refund back in the payment method
 used to pay for the order.<br>
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Please note that it may take an additional 2-15 days for the amount to reflect in your account as per the banking norms.<br>
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We apologise for all the inconvenience and thank you for the patience and Cooperation.<br>
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Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1378714