Subject: Non Returnable Item / 6226599740
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 7 Oct 2020 05:30:42 -0700 (MST)

Hi Team, 

Customer placed his ordered for 3 items and now he is asking for returning his 2 items(both are WWD items), he claims that items are big. 

We've informed him regarding non returnable policy but customer came back and he said that he called and asked the agent regarding the return process and the agent explained him that he can still return the item as long as he did not open the packaging. 

So we request you please do the needful as soon as possible. 

Order number - 6226599740 
Ticket number - 1540794 

We are looking forward to your reply. 

Regards 
Rehan