Subject: RE: Approval for Voucher - 9604499176
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 7 Oct 2020 07:30:30 +0000

Hi Apoorv,

Could you please action ticket# 1560990 as customer is claiming he did not receive the voucher.

Thanks,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, October 7, 2020 10:58 AM
To: Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Approval for Voucher - 9604499176

External email sender, please take precaution.
Hi Akshay,

The needful is done.

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 7 October, 2020 11:28:04
Subject: FW: Approval for Voucher - 9604499176

Hi Guys,

Please share the same with the customer.

Confirm once done.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Gito Varghese <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 6, 2020 8:32 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Salman Mamajiwala <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Ansh Kapur <[email-masked]<mailto:[email-masked]>>
Subject: Re: Approval for Voucher - 9604499176

Dear Babyshop Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: W84-2RES-WM4K-SMKB-B|Start Date: 06.10.2020 00:00:00|End Date: 13.10.2020 23:59:00

Type: Serial Voucher|Concept: BABYSHOP|Territory: UAE|Checkout Site: N/A

Value: 249.50 AED|Minimum Threshold Value: 499 AED|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A

Regards,
Gito Varghese
Digital Marketing Coordinator
Web Team | Landmark Group
T: +97145172153

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, October 6, 2020 at 6:54 PM
To: Gito Varghese <[email-masked]<mailto:[email-masked]>>, Salman Mamajiwala <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Ansh Kapur <[email-masked]<mailto:[email-masked]>>
Subject: RE: Approval for Voucher - 9604499176

Hi Gito,

Reminder. The customer is following up as he has to place a new order.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry
Sent: Tuesday, October 6, 2020 11:23 AM
To: Gito Varghese <[email-masked]<mailto:[email-masked]>>; Salman Mamajiwala <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Ansh Kapur <[email-masked]<mailto:[email-masked]>>
Subject: RE: Approval for Voucher - 9604499176

Thank you Sachin!

@Gito Varghese<mailto:[email-masked]> Please issue a voucher for AED 249.50 threshold AED 499, valid for one week only for BS items.

Regards
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 6, 2020 11:20 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Approval for Voucher - 9604499176

Approved for -
Aed 249.50/- redeemable on Aed 499/-, valid for one week only.

Regards,
Sachin

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 6, 2020 11:14 AM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Approval for Voucher - 9604499176

Hi Sachin,

Please approve a refund voucher for AED 249.50 for the subject order as the item was not shipped and it is now available at full price.

161962832 - - Juniors Lorenzo Travel System

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

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