Subject: RE: Proof of collection
From: Abhilash Kuttalam <[email-masked]>
To: max Rimalcenter <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Kirosh Kannan <[email-masked]>
Date: Wed, 7 Oct 2020 07:21:14 +0000

Dear Arun,

Please check if the parcel is still available at the store.

Regards,
Abhi

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, October 7, 2020 12:53 AM
To: max Rimalcenter <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: Proof of collection
Importance: High

External email sender, please take precaution.
Hi Team,

Problem Statement: Customer has not collected the order
Order Date : Sep 6, 2020
Order ID: 6221932922
Tracking ID: 622193292222999991
Store Code: Max60097
Assistance Required: Need proof of Collection
Issue Description: The order was placed on Sep 6, 2020, And as per hybris the order is collected on Sep 14, 2020. But customer claiming that he has not collected the order.
Kindly update us with proof of collection.

Regards,
Fauzan

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