Subject: Refund for Order ID 9795854494
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 6 Oct 2020 19:25:17 -0700 (MST)

Hi Team. 

Kindly assist us to process the RMA of the below order. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, 6 October, 2020 23:44:41 
Subject: Refund for Order ID 9795854494 

Hi Team, 

Kindly assist with the refund for Order ID 9795854494 . WH confirmed the returns on Sep 12, and Jira raised on Sep 25 to process the refund REL-119523, but since the RMA was raised in the new system, jira team was unable to process the refund. 
RMA: 1000014262 

Kindly assist in closing the case. Please refer the attached screenshot. 

Regards, 
Nikhil.