Subject: Re: refund issue case ID 1468974
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 6 Oct 2020 19:19:56 -0700 (MST)

Hi Ammar, 

As you know if customer complaining for double deduction ask customer to contact the bank and raise objection request and share with us two transaction ID. (تقديم طلب اعتراض على عملية الخصم) 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 6 October, 2020 22:13:37 
Subject: Re: refund issue case ID 1468974 

Hi team any update? 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Thursday, 1 October, 2020 14:25:00 
Subject: Re: refund issue case ID 1468974 

Hi Rashid, 

Is there any update on the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Thursday, September 24, 2020 5:03:52 PM 
Subject: Re: refund issue case ID 1468974 

Hi Rashid, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ammar Asif" <[email-masked]> 
Sent: Monday, 14 September, 2020 13:40:26 
Subject: Re: refund issue case ID 1468974 

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 12 September, 2020 13:16:27 
Subject: refund issue case ID 1468974 

Problem Statement: Refund Not Processed 
Order Date : 12/06/20 
Order ID:6499623100 
Tracking ID: 
Assistance Required: Need refund for customer. 

customer is claiming that his money got deducted 2 times and not refunded yet as he shared the bank statement 
please do needful 

Best regards 
Ammar Asif