Subject: Status for order id 6226979545 not changed to NDR - Refund not processed
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 6 Oct 2020 15:42:47 -0700 (MST)

Hi Team, 

With regards to order ID 6226979545, the order was NDR as per the online tracking on Saudi Post. The same was escalated to lmg.oms & Vijay mandal on Oct 03 to update the status as NDR, but no response received. 

The customer is chasing us for the refund. 

Kindly assist. 

Regards, 
Nikhil.