Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 06 Oct 2020 19:02:19 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Hi,</div>
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<div dir="ltr">This is unacceptable this has not been resolved after so long.</div>
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<div dir="ltr">I have returned the products and not received a refund as it has not entered my account.</div>
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<div dir="ltr">The amount is small, however it is the principle of the shocking service and lack of attentive resolution which is ridiculous.</div>
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<div dir="ltr">I expect this to be resolved within the next 24 hours without further delay</div>
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<div dir="ltr">Regards</div>
<div dir="ltr">Roy</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 29 Sep 2020, at 13:17, Splash &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Roy,</div>
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Thank you for reaching out to us with your concern.<br>
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We’re on it - and we’ll do our best to sort this out quickly.<br>
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Feel free to get in touch if you need further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1470787