Subject: refund approval case ID; 1376010
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 6 Oct 2020 09:03:06 -0700 (MST)

Ticket id : 1376010 
Order Date : Aug 9, 2020 
Order ID: 6214754699 
return tracking ID : 46174211171;H303F7A 
Total Price : 101 KSA 

Issue Description : 
The order was placed on Aug 9, 2020 and he raised a return request and he handed over the items to the courier partner on as per the customer , he did not have any return receipt to share. 

items detail: 
160983706 - - Makeup Revolution Re-Loaded Palette - 16.5 gms SAR65.00 LIFESTYLE 
161631287 - - BYS All Day Wear Concealer - 6 ml SAR36.00 LIFESTYLE 

Case history : The customer reached out to us on 11 Aug 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 8/9/20 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif