Subject: Fwd: Arabic Language Test - Mohammad Shahid
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 6 Oct 2020 07:01:31 -0700 (MST)

Hi Team, 

Please evaluate 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 6 Oct, 2020, at 18:21, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mohammad Shahid / (+91) 9560634554 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I'll say him that,sir please give me 5 minutes,I call you back once confirmed from my delivery boy and call you, 
After 5 minutes I'll call him and say him sorry for your waiting and informing you that your address was incorrect that's why my delivery boy did not reached to you, please give me one more chance for giving my best , and it will be free delivery and I'm sure it will be delivered within 30 minute 
Thank you 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm Mohammad Shahid from Balrampur,Uttar Pradesh, my late father's name Mohammad Israil , blongs a middle family, having 2 brothers and 
2 Sisters , I'm married and have 3 children, my age is 32 years old 

Education : completed my graduation from an Arabic Institute ,Jamia Salfia Banaras, 

Started work from a workshop in delhi 
2 years,as a salesman 
I worked in Saudi Arabia 9 years as a salesman, 
And worked 3 months in Dental Clinic Cosmodent 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	بين الخدمات الطيبة واحسن الخدمة للزبون فرق كبير ، من الخدمه الطيبة الزبون يمكن أن يطمأن من خدماتنا واحتمال ان لا يطمأن،وفى الخدمة عالية للزبون هو يطمأن اكثر لان فى الخدمة العالية تكون رعاية جيد جدا للزبون. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	عندى استعداد وخبرة لاطمينان الزبون، وأنا اعرف ان أتعامل من زبون جيد جدا 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	أنا ذهبت إلى السعودية العربية ، وهناك مدينة دمام ،هاذا واحد محافظة السعودية،هاذه المدينة جميلة جدا،وهناك شواطي البحر،زرت شواطئ البحر، ذاك جميلة جداً ،وفى كل منطقة منتزهات جميله،والناس اخلاقهم عالى وكلامهم غالى وحلو هم ما يتكلمون أحدا بحسن الأخلاق،ونساءهم وبناتهم ذات الاخلاق ومهذبات،هن يطلعن من بيوتهن مع الحجاب، وأنا الجو عندهم حار جداً ، التبريد يكون فى كل بيت والسكن ،ما أحد يعيش زين بدون تبريد،