Subject: Fwd: Arabic Language Test - Sakhr mansoor mohammed Al-gundi
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 6 Oct 2020 06:59:59 -0700 (MST)

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 6 Oct, 2020, at 18:11, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Sakhr mansoor mohammed Al-gundi / (0091) 7734994697 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Hi dear customer, 
Thanks for contacting us , 
Your order number 915889 is on the way to you , if you can just wait for more 15 minutes, we have contacted the carrier and we found out that the he has got a wrong address..... If you can wait sometimes the carrier now on route to other customer and coming to you in few minutes 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is sakhr mansoor ,I graduated from NIMS University in Petroleum Engineering ,During my studies I was working with a pharmaceutical company and making exclusive contracts with pharmaceutical factories in India 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	كلمة جيد تدل على حسن عمل الشخص او القبول بما قام به السخص من عمل. 
اما كلمة عظيم او رائع فهي تدل على ان الشخص تفنن بإتقان العمل الذي أُوكل اليه بحرفية علية وبمتناهى الدقة والإخلاص 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	لاننا واثق من قدرتي بالتواصل مع الناس 
ولاننا لدي خبرة سابقة في مجال التسويق 
ومن خلال قدراتي استطيع ان اتعامل مع الزبائن بمنتهى الحرفية والإتقان واستطيع جذب الناس وإقناعهم 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد زرت اكثر من مدينه في الهند ولكن لم تتجذب ايي مدينه انتباهي بقدر مدينة بونا انها بحق مدينة جذابه ساحرة الجمال رائعة المناخ ذو طبيعة خلابه متعددة الاعراق والجنسيات مدينة العلم والفن فيها جامعة بونا التي تعد من اعرق الجامعات وكانت تسمى إكسفورد الشرق اما عن مناخها الرائع فهي موسمية الامطاربهية في حلتها الخضراء على مدار السنة فهي ذو إقتصاد علي. وتحتوي على اكبر الشركات المصنعة للمضخات على مستوى الهند وفيها المعالم التاريخية والاثرية مثل قصر اغا خان ، وتعتبر المدينة بمثابة منتجع سياحي توفر المناخ المناسب والمقومات الرئيسية للسياحة الدينية والثقافية والسياحة الطبية