Subject: Fwd: KNET Refund - 8202017783
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, Reddy Prasad <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 6 Oct 2020 01:56:30 -0700 (MST)

Hi Team. 

Kindly assist in closing the below case. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 24 September, 2020 19:06:02 
Subject: KNET Refund - 8202017783 

Hi Team, 

Customer has reported double deduction of the following amount from their KNET: KWD 18.10. One amount is deducted under the following order: 8202017783 for which the KNET refund ticket is 03618003. 

The other amount of KWD 18.10 is not associated with any order. Please find attached Bank statement for the same. The transaction ID for these charges is: 025130032445, 025122029322. 

Please look into this and assist. Thank you for your help! 

Regards, 
Apoorv