Subject: New Reply Received - Landmark Group - Confirmation 11/05/2020
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 06 Oct 2020 06:15:53 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Landmark Group - Confirmation  11/05/2020  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Checking with concerned team.</div>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:9.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Best Regards
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT Executive
</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>Aramex International</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>
</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> KSA
</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> Riyadh</span>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>aramex.com</span><span style="font-size:9.0pt;color:#1F497D"></span>
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<span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>For a greener planet, please don</span><span style="font-size:8.0pt;font-family:SimSun;color:#8AB131">’</span><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>t
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<div>From: Vinod Sharma &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, October 5, 2020 5:51 PM<br>
<b>To:</b> ArishLaila &lt;[email-masked]&gt;; ALL RUH OPS - Landmark &lt;[email-masked]&gt;; Abdulrahman Mohamad (SA) &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; Jed Conlocops2 &lt;[email-masked]&gt;;
 Centrepoint &lt;[email-masked]&gt;; Kanteeban Singaravelu &lt;[email-masked]&gt;<br>
<b>Cc:</b> Ramesh Gottimukkala &lt;[email-masked]&gt;; Zaid Zafar &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Zubair Mohmood &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Delivery Status // missing item 6222678291</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal">Hi Aramex Team,</div>
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<div class="MsoNormal">Please check, whether Highlighted  container is delivered to customer or not?</div>
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<div class="MsoNormal">Customer is disputing for item- 162018449 which was packed in ECJED985050
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<div class="MsoNormal"><img width="1253" height="206" style="width:13.052in;height:2.1458in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MzcyODUyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7Q2v5ihV5ZgKfR6-azOxMUrJROjehsv6cy6ktTUPRfc"></div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Vinod</div>
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<div class="MsoNormal">+966 -564851785</div>
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<div class="MsoNormal">IP-2056</div>
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<b>From:</b> ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, October 5, 2020 5:47 PM<br>
<b>To:</b> ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abdulrahman Mohamad (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Jed Conlocops2 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kanteeban Singaravelu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zubair Mohmood &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Delivery Status // missing item 6222678291</div>
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<span style="font-size:12.0pt;color:red;background:yellow;mso-highlight:yellow">MOC Case</span><span style="font-size:12.0pt;color:red">
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<div class="MsoNormal">Team- Kindly update delivery status with number of carton details ,</div>
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<div class="MsoNormal">Customer dint receive mention item - <b><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#444444;background:white'>162018449 - Juniors - Juniors Printed 5-Piece Comforter Set</span></b>
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<div class="MsoNormal">Order Number -<b><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#444444;background:white'>6222678291</span></b><b><span style="font-size:15.0pt;font-family:-apple-system;color:#183247;background:white"></span></b>
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<div class="MsoNormal">AWB<b><span style="font-size:15.0pt;font-family:-apple-system;color:#183247;background:white">-
</span></b><b><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#444444;background:white'>46177151016</span></b><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:white;background:#7B859C'></span>
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<a id="OWAAM8C405160AD794E4CAFDD5302294F8CF6" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>- check with customer how many containers received .</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Arish</div>
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<div class="MsoNormal">Extn-4649</div>
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1001422