Subject: RE: Agents details for 24*7 shift
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Saurabh <[email-masked]>
Date: Tue, 6 Oct 2020 06:02:55 +0000

Hi Seeta,

Thanks for sharing this.

Let's observe and ensure that the SLA is met with the current distribution of these agents as per the shift timings.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Monday, October 5, 2020 5:09 PM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Saurabh <[email-masked]>
Subject: Agents details for 24*7 shift
Importance: High

External email sender, please take precaution.
Hi Jessie/Imran,

I have prepare my all agents to work in 24*7 shift, and from tomorrow everyone will follow the below shift timings.
Morning Shift
Afternoon Shift
Night Shift
7am - 4pm
1pm - 10pm
10pm - 7am
Ali Hussien Atef
Asjad Hussain
Ammar Asif
Ala aldin hamood
Apoorv Joshi
Ebrahim Abduljalil Qasem
Shivani Rani
Nitesh Singh
Hafizullah
MD Ataullah
Mohammad Tawfik
Algaili Ahmed
Abdulqader Mohd. Ahmed
Mohammed Shafeeque
Fauzan Ahmad Musalman
Shakeeb
Suzana Hasan Ali
Haedar Mohammad
Rehan Khan
Nikhil Bishnoi
Yahya Ahmed
Manish Kumar
Ahmed Alsharif
Hemyar Hasan Nasser
Samer Salameh
Abhishek Bargaonkar
Ezzaldeen Mahyoub
Ahmed Alkinj
Abd Almonem Almasri

If there is any changes require so please let me know.

Thanks & Regards,
Seeta Kunwar
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