Subject: New Reply Received - Re: We’ve received your online return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 05 Oct 2020 22:51:27 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: We’ve received your online return request.  Ticket comment <div><div dir="auto">؟؟؟؟؟؟؟؟</div></div>
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<div>On Sun, 4 Oct 2020 at 1:06 PM Dr Asmaa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div dir="auto">Hello , may you update me with my refund process ??</div></div>
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<div dir="ltr" class="gmail_attr">On Tue, 29 Sep 2020 at 1:00 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Dr Asmaa,<br><br>Thank you for reaching out to us and apologies for the delay in response.<br><br>We can see that the items for order #6222356106 has been collected and we are really sorry that the refund still not processed. However please be assured that this has been raised already to the concerned teams and we are actively following up on the same. As soon as we have an update on this, we will immediately get back to you.<br><br>We really appreciate your patience and cooperation in this regard. Please feel free to contact us for any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1471059