Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Oct 2020 12:57:39 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.    Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Do you think really im going to repeat the same the experience again? Ofcourse not.. I dont really want to buy anything else and the refund should be directly to the bank account.. and what do u mean dispose the damaged item? The courier came and took it already<span id="ms-outlook-android-cursor"></span><br>
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Marwa Hasan</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, October 5, 2020 3:50:52 PM<br>
<b>To:</b> MARWA HASAN &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1378714] -
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<div dir="ltr">Hi Marwa,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize for this experience and we can understand your frustration regarding the same however, as we can check the refund for the damaged item has been successfully initiated at this time. Once processed you will receive an email
 notification for the same. Please dispose the damaged item that you have received.
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As for the offer, the item is under a new offer at this time and the current price is KWD 5.</div>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1378714