Subject: RE: Deduction
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Anju John <[email-masked]>, Harish Thakor <[email-masked]>
Date: Mon, 5 Oct 2020 12:00:08 +0000

@Rashid Gafoor  Kaskar<mailto:[email-masked]> Please advise if this charge is for an online transaction or in the store.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, September 4, 2020 5:10 PM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>
Subject: Re: Deduction

External email sender, please take precaution.
Hi Team,

Please advise regarding the below case.

Regards
Shakeeb

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 30 August, 2020 14:58:59
Subject: Re: Withdrawal check

Hi Team,

The customer shared us two transaction NOs he said the bank provided him that.
 901395 and 021644000291

The customer shared with us his bank account statement showing KWD 12.75 has been deducted from his account, but the customer's contact details are not found in our records.

Customer email ID: [email-masked]<mailto:[email-masked]>

Customer contact No: 96598825005

Transaction ID: 901395
​
Kindly refer to attached file, check and update us asap.

Regard,
Algaily.

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 26 August, 2020 15:47:28
Subject: Re: Withdrawal check

Hi Algaili,

Pls ask the customer to provide transaction ID .

Regards
Shakeeb

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 24, 2020 3:41:07 PM
Subject: Withdrawal check

Hi Team,

The customer shared with us his bank account statement showing KWD 12.75 has been deducted from his account, but the customer's contact details are not found in our records.

Customer email ID: [email-masked]<mailto:[email-masked]>

Customer contact No: 96598825005
​
Kindly refer to attached file, check and update us asap.

Regard,
Algaily.

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