Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Oct 2020 11:28:37 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Whey you didn't return my mony since 7/9</div>
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<div>On Sun, Oct 4, 2020, 12:03 AM Ayman Alnajdi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Robot reply &amp; nothing done</div>
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<div dir="ltr" class="gmail_attr">On Sat, Oct 3, 2020, 6:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ayman,<br><br>Thank you for reaching out to us and apologies for the delay.</div>
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<div dir="ltr">We certainly apologize for this and would like to assure you this is definitely not the kind of experience we want to offer to our customers. </div>
<div dir="ltr">We understand this is a disappointing situation and we have already informed our concerned team about this. Please be assured that we are working to get these issue sorted.<br><br>​As soon as we have an update, we will get back to you immediately. Thank you for the patience and cooperation.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1467135