Subject: Re: KNET (ON_VALIDATION_CANCELLED) // 1461900
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Mon, 5 Oct 2020 02:57:20 -0700 (MST)

Hi team 

Any Update 

Best Regards 
Ala Aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "fauzan musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Saturday, September 26, 2020 2:41:53 PM 
Subject: KNET (ON_VALIDATION_CANCELLED) // 1461900 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED 

Order Date :Jun 29, 2020 

Order ID: No Order Number 
Total Price: KWD 14.240 
Identifier: KNET 
Mobile Number : 55540125 
Email : [email-masked] 

Assistance Required: Need to check and refund 

Issue Description: The request was not successful and the amount was deducted from the Kent customer account tow times 
And the amount was not refunded plz check and do need full and update us and the customer also replay said that he got return only for one order.. 

plz check the attachment 

Best Regards 
Ala Aldin