Subject: Re: Amount Deduction - 1343008
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 5 Oct 2020 00:22:45 -0700 (MST)

Hi Akshay, 

Please advise if any update on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 5 October, 2020 11:57:03 
Subject: RE: Amount Deduction - 1343008 

Hi [ mailto:[email-masked] | 
@Rashid Gafoor  Kaskar ] Kind reminder as customer is following up since 2 months. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi <[email-masked]> 
Sent: Wednesday, September 30, 2020 4:37 PM 
To: Rashid Gafoor Kaskar <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Fwd: Amount Deduction - 1343008 

External email sender, please take precaution. 

Dear Rashid, 

Kindly assist in investigating the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 5 September, 2020 16:36:13 
Subject: Amount Deduction 

Hi Team, 

Customer tried to place an order but the order wasn't successful and the amount was deducted. 

We've checked but his all orders are placed successfully so we informed the customer to provide us the order number but he continuously saying that he already contacted the customer service team. 

So please assist us so we can take further action on this case. 

Email ID - [ mailto:[email-masked] | [email-masked] ] 

Ticket Number - 1343008 

Mobile number - +96596937766 

Regards 

Rehan 

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