Subject: Refund for missing item: Case id - 1527487 Order ID: 8204451067
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 4 Oct 2020 23:36:06 -0700 (MST)

Hi Team, 

Problem Statement: Missing item 

Case id - 1527487 
Order Date: 9/23/2020 
Delivery Date: 9/26/2020 
Order ID: 8204451067 
Tracking ID: FP09251000925 

Item name: 162326416 - babyshop - Extreme Remote Control Auto Crane Playset 
Ordered Quantity: 2 
Received Quantity: 1 
Item cost: KWD 5.81 

Total order value: KWD 32.15 

Assistance Required: Need refund approval 

Issue Description: The customer has reported to us that he has received the item (162326416 - babyshop - Extreme Remote Control Auto Crane Playset) in only one quantity however he had placed the order for the quantiy 2. 

Regards, 
Manish