Subject: Refund approval.
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sun, 4 Oct 2020 22:32:43 -0700 (MST)

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1537030 

Order Date : Sep 25, 2020 

Order ID: 6227396058 

Tracking ID : 622739605822999991 

Total Price : SAR231.10 

RMA: 1000040088 

Issue Description : 
The order was placed on Sep 25, 2020 but he did not receive his complete order 
now he is looking for his missing item or refund. 

item detail: 
162127624 - Baby Love - Baby Love Perfume Spray with Bunny Shaped Cap - 5 PriceSAR9.00) 

Case history : The customer reached out to us on 3 Oct 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 6/24/20 and this is his 56th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
Abdulqadr