Subject: RE: RMA to be processed for Order ID 9797150337 -1000002479
From: Shatakshi Pandey <[email-masked]>
To: Pooja Sharma <[email-masked]>, Pradeep Prusty <[email-masked]>, Jessie Caparas <[email-masked]>, Atmaram Tiwari <[email-masked]>, "Deepak Pandey (TCS)" <[email-masked]>, Eugene Ocoy <[email-masked]>, Deepak Damodaran <[email-masked]>
Cc: Gopinath N <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, "Ankit Kumar (TCS)" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Pradeep Prusty <[email-masked]>, "Ashutosh Mani Tripathi" <[email-masked]>, Krishnaraj K <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Rehan Khan <[email-masked]>, Krishnaraj K <[email-masked]>, "Deepa
Date: Sun, 4 Oct 2020 12:39:16 +0000

@Eugene Ocoy<mailto:[email-masked]> / @Deepak Damodaran<mailto:[email-masked]> - pls receive RP0814001029 and confirm.

From: Pooja Sharma <[email-masked]>
Sent: Sunday, October 4, 2020 4:33 PM
To: Pradeep Prusty <[email-masked]>; Jessie Caparas <[email-masked]>; Atmaram Tiwari <[email-masked]>
Cc: Gopinath N <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Ankit Kumar (TCS) <[email-masked]>; Deepak Pandey (TCS) <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Pradeep Prusty <[email-masked]>; Shatakshi Pandey <[email-masked]>; Ashutosh Mani Tripathi <[email-masked]>; Krishnaraj K <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Rehan Khan <[email-masked]>; Krishnaraj K <[email-masked]>; Deepak Pandey (TCS) <[email-masked]>; Gopinath N <[email-masked]>
Subject: RE: RMA to be processed for Order ID 9797150337 -1000002479

Atmaram has refunded the customer.

AWB is updated for the new return order. Please receive in Sahla.

Regards,
Pooja Sharma
Manager IT - Projects
LMIT Planning
Landmark Tower, Dubai Marina, Dubai
Contact Number 04-517-4208

From: Pradeep Prusty <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 04, 2020 10:35 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Gopinath N <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Pooja Sharma <[email-masked]<mailto:[email-masked]>>; Ankit Kumar (TCS) <[email-masked]<mailto:[email-masked]>>; Deepak Pandey (TCS) <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Pradeep Prusty <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Ashutosh Mani Tripathi <[email-masked]<mailto:[email-masked]>>; Krishnaraj K <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Krishnaraj K <[email-masked]<mailto:[email-masked]>>
Subject: Re: RMA to be processed for Order ID 9797150337 -1000002479

External email sender, please take precaution.
Hi  Deepak,

Please look into this. Please refer to mail from Gopi in this mail chain.

Regards
Pradeep

On Sun, Oct 4, 2020 at 11:50 AM Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:
Hi Gopinath,

The order is physically returned as per tracking ID RP0814001029.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Gopinath N <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 3, 2020 5:41 PM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Pooja Sharma <[email-masked]<mailto:[email-masked]>>; Ankit Kumar (TCS) <[email-masked]<mailto:[email-masked]>>; Deepak Pandey (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Pradeep Prusty <[email-masked]<mailto:[email-masked]>>; Pradeep Prusty <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Ashutosh Mani Tripathi <[email-masked]<mailto:[email-masked]>>; Krishnaraj K <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ankit Kumar (TCS) <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Krishnaraj K <[email-masked]<mailto:[email-masked]>>
Subject: RE: RMA to be processed for Order ID 9797150337 -1000002479

Hi Fauzan,

Order # 1000002479 is not yet received by the warehouse as per OMS status.

Looping Ankit & Deepak to check on the same.

Thanks and Regards,
Gopinath N
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: 03 October 2020 18:58
To: Pooja Sharma <[email-masked]<mailto:[email-masked]>>; Gopinath N <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Pradeep Prusty <[email-masked]<mailto:[email-masked]>>; Pradeep Prusty <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Ashutosh Mani Tripathi <[email-masked]<mailto:[email-masked]>>; Krishnaraj K <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ankit Kumar (TCS) <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Krishnaraj K <[email-masked]<mailto:[email-masked]>>
Subject: Re: RMA to be processed for Order ID 9797150337 -1000002479
Importance: High

External email sender, please take precaution.
Hi Team,

kindly update update us on below case.

Regards,
Fauzan

________________________________
From: "Pooja Sharma" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Gopinath N" <[email-masked]<mailto:[email-masked]>>, "Pradeep Prusty" <[email-masked]<mailto:[email-masked]>>, "Pradeep Prusty" <[email-masked]<mailto:[email-masked]>>
Cc: "Shatakshi Pandey" <[email-masked]<mailto:[email-masked]>>, "Ashutosh Mani Tripathi" <[email-masked]<mailto:[email-masked]>>, "Krishnaraj K" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ankit Kumar (TCS)" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Krishnaraj K" <[email-masked]<mailto:[email-masked]>>, "Krishnaraj K" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 29 September, 2020 15:19:10
Subject: RE: RMA to be processed for Order ID 9797150337 -1000002479

@Gopinath N<mailto:[email-masked]> - Please check & revert

Regards,
Pooja Sharma
Manager IT - Projects
LMIT Planning
Landmark Tower, Dubai Marina, Dubai
Contact Number 04-517-4208

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 29, 2020 1:27 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Pooja Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Ashutosh Mani Tripathi <[email-masked]<mailto:[email-masked]>>; Krishnaraj K <[email-masked]<mailto:[email-masked]>>; Gopinath N <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ankit Kumar (TCS) <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>
Subject: Re: RMA to be processed for Order ID 9797150337 -1000002479

External email sender, please take precaution.
Hi Team,

Any update as the customer is chasing us for the refund.

Regards
Shakeeb

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Pooja Sharma" <[email-masked]<mailto:[email-masked]>>, "Shatakshi Pandey" <[email-masked]<mailto:[email-masked]>>, "Ashutosh Mani Tripathi" <[email-masked]<mailto:[email-masked]>>, "Krishnaraj K" <[email-masked]<mailto:[email-masked]>>, "Gopinath N" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ankit Kumar (TCS)" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 28, 2020 12:01:18 AM
Subject: RE: RMA to be processed for Order ID 9797150337 -1000002479

Hi @Pooja Sharma<mailto:[email-masked]> @Krishnaraj K<mailto:[email-masked]> @Gopinath N<mailto:[email-masked]>

The order has been returned to us previously as per return tracking ID RP0814001029

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Pooja Sharma <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 27, 2020 10:26 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Ashutosh Mani Tripathi <[email-masked]<mailto:[email-masked]>>; Krishnaraj K <[email-masked]<mailto:[email-masked]>>; Gopinath N <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ankit Kumar (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: RMA to be processed for Order ID 9797150337 -1000002479

This is not yet received in warehouse as per 3PL status. @Krishnaraj K<mailto:[email-masked]> @Gopinath N<mailto:[email-masked]> - Request you to check if this has been part of the "cancelled" order and it pushed to Sahla. Cant see this in Sahla report.

Regards,
Pooja Sharma
Manager IT - Projects
LMIT Planning
Landmark Tower, Dubai Marina, Dubai
Contact Number 04-517-4208

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 27, 2020 10:05 PM
To: Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Ashutosh Mani Tripathi <[email-masked]<mailto:[email-masked]>>; Pooja Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RMA to be processed for Order ID 9797150337 -1000002479
Importance: High

Hi @Shatakshi Pandey<mailto:[email-masked]> @Ashutosh Mani  Tripathi<mailto:[email-masked]> @Pooja Sharma<mailto:[email-masked]>

Please assist on the below.

The item has already been received in the WH and we just need this RMA processed, not picked up.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CShatakshi.Pandey%40landmarkgroup.com%7C98686e5dd4294e3d925908d868619f7e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637374115783062153&sdata=VswueJRiz1umUpHS0xST3Tf96kSR3M0OzQlFM3B%2BbDw%3D&reserved=0>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CShatakshi.Pandey%40landmarkgroup.com%7C98686e5dd4294e3d925908d868619f7e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637374115783072109&sdata=U5CwjapFntjdApIR7WNk0PvewWrOZS9gUu1WWl7yY%2Bw%3D&reserved=0>

--
Regards
Pradeep Prusty
Acuver Consulting (Care for every detail)
(m): +91 7795640804| www.acuverconsulting.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.acuverconsulting.com%2F&data=02%7C01%7CShatakshi.Pandey%40landmarkgroup.com%7C98686e5dd4294e3d925908d868619f7e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637374115783072109&sdata=pQjNyIAwhec2b4DYncIVvga1QykgrSUzMtoKCL%2Be4Wo%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com