Subject: Re: RMA to be processed for Order ID 9797150337 -1000002479
From: Pradeep Prusty <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Gopinath N <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Pooja Sharma <[email-masked]>, "Ankit Kumar (TCS)" <[email-masked]>, "Deepak Pandey (TCS)" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Pradeep Prusty <[email-masked]>, Shatakshi Pandey <[email-masked]>, Ashutosh Mani Tripathi <[email-masked]>, Krishnaraj K <[email-masked]>, Apoorv Joshi <[email-masked]>, "seeta.seeta" <
Date: Sun, 4 Oct 2020 12:04:55 +0530

Hi  Deepak,

Please look into this. Please refer to mail from Gopi in this mail chain.

Regards
Pradeep

On Sun, Oct 4, 2020 at 11:50 AM Jessie Caparas <
[email-masked]> wrote:

> Hi Gopinath,
>
>
>
> The order is physically returned as per tracking ID RP0814001029.
>
>
>
> Thank you and Kind Regards,
>
> Jessie Caparas
>
> Email: [email-masked]
>
> T: +97145172087
>
>
>
> *From:* Gopinath N <[email-masked]>
> *Sent:* Saturday, October 3, 2020 5:41 PM
> *To:* Fauzan Ahmad . Musalman <[email-masked]>; Pooja
> Sharma <[email-masked]>; Ankit Kumar (TCS) <
> [email-masked]>; Deepak Pandey (TCS) <
> [email-masked]>
> *Cc:* Shakeeb Arsalan <[email-masked]>; Jessie Caparas <
> [email-masked]>; Pradeep Prusty <
> [email-masked]>; Pradeep Prusty <
> [email-masked]>; Shatakshi Pandey <
> [email-masked]>; Ashutosh Mani Tripathi <
> [email-masked]>; Krishnaraj K <
> [email-masked]>; Apoorv Joshi <[email-masked]>;
> seeta.seeta <[email-masked]>; Escalations Dxbteam <
> [email-masked]>; Ankit Kumar (TCS) <
> [email-masked]>; Rehan Khan <[email-masked]>;
> Krishnaraj K <[email-masked]>
> *Subject:* RE: RMA to be processed for Order ID 9797150337 -1000002479
>
>
>
> Hi Fauzan,
>
>
>
> Order # 1000002479 is not yet received by the warehouse as per OMS status.
>
>
>
> Looping Ankit & Deepak to check on the same.
>
>
>
>
>
>
>
>
>
> Thanks and Regards,
>
> Gopinath N
>
> *From:* Fauzan Ahmad . Musalman <[email-masked]>
> *Sent:* 03 October 2020 18:58
> *To:* Pooja Sharma <[email-masked]>; Gopinath N <
> [email-masked]>
> *Cc:* Shakeeb Arsalan <[email-masked]>; Jessie Caparas <
> [email-masked]>; Pradeep Prusty <
> [email-masked]>; Pradeep Prusty <
> [email-masked]>; Shatakshi Pandey <
> [email-masked]>; Ashutosh Mani Tripathi <
> [email-masked]>; Krishnaraj K <
> [email-masked]>; Apoorv Joshi <[email-masked]>;
> seeta.seeta <[email-masked]>; Escalations Dxbteam <
> [email-masked]>; Ankit Kumar (TCS) <
> [email-masked]>; Rehan Khan <[email-masked]>;
> Krishnaraj K <[email-masked]>
> *Subject:* Re: RMA to be processed for Order ID 9797150337 -1000002479
> *Importance:* High
>
>
>
> *External email sender, please take precaution.*
>
> Hi Team,
>
>
>
> kindly update update us on below case.
>
>
>
> Regards,
>
> Fauzan
>
>
> ------------------------------
>
> *From: *"Pooja Sharma" <[email-masked]>
> *To: *"Shakeeb Arsalan" <[email-masked]>, "Jessie Caparas" <
> [email-masked]>, "Gopinath N" <
> [email-masked]>, "Pradeep Prusty" <
> [email-masked]>, "Pradeep Prusty" <
> [email-masked]>
> *Cc: *"Shatakshi Pandey" <[email-masked]>, "Ashutosh
> Mani Tripathi" <[email-masked]>, "Krishnaraj K" <
> [email-masked]>, "Apoorv Joshi" <[email-masked]>,
> "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <
> [email-masked]>, "escalations dxbteam" <
> [email-masked]>, "Ankit Kumar (TCS)" <
> [email-masked]>, "Rehan Khan" <[email-masked]>,
> "Krishnaraj K" <[email-masked]>, "Krishnaraj K" <
> [email-masked]>
> *Sent: *Tuesday, 29 September, 2020 15:19:10
> *Subject: *RE: RMA to be processed for Order ID 9797150337 -1000002479
>
>
>
> @Gopinath N <[email-masked]> – Please check & revert
>
>
>
> *Regards,*
>
> Pooja Sharma
>
> Manager IT - Projects
>
> LMIT Planning
>
> Landmark Tower, Dubai Marina, Dubai
>
> Contact Number 04-517-4208
>
>
>
> *From:* Shakeeb Arsalan <[email-masked]>
> *Sent:* Tuesday, September 29, 2020 1:27 PM
> *To:* Jessie Caparas <[email-masked]>; Pooja Sharma <
> [email-masked]>
> *Cc:* Shatakshi Pandey <[email-masked]>; Ashutosh
> Mani Tripathi <[email-masked]>; Krishnaraj K <
> [email-masked]>; Gopinath N <[email-masked]>;
> Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>;
> Fauzan Ahmad, Musalman <[email-masked]>; Escalations
> Dxbteam <[email-masked]>; Ankit Kumar (TCS) <
> [email-masked]>; Rehan Khan <[email-masked]>
> *Subject:* Re: RMA to be processed for Order ID 9797150337 -1000002479
>
>
>
> *External email sender, please take precaution.*
>
> Hi Team,
>
> Any update as the customer is chasing us for the refund.
>
> Regards
> Shakeeb
>
>
> ------------------------------
>
> *From: *"Jessie Caparas" <[email-masked]>
> *To: *"Pooja Sharma" <[email-masked]>, "Shatakshi Pandey"
> <[email-masked]>, "Ashutosh Mani Tripathi" <
> [email-masked]>, "Krishnaraj K" <
> [email-masked]>, "Gopinath N" <
> [email-masked]>
> *Cc: *"Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <
> [email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan
> Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <
> [email-masked]>, "Ankit Kumar (TCS)" <
> [email-masked]>
> *Sent: *Monday, September 28, 2020 12:01:18 AM
> *Subject: *RE: RMA to be processed for Order ID 9797150337 -1000002479
>
>
>
> Hi @Pooja Sharma <[email-masked]> @Krishnaraj K
> <[email-masked]> @Gopinath N
> <[email-masked]>
>
>
>
> The order has been returned to us previously as per return tracking ID
> RP0814001029
>
>
>
>
>
> Thank you and Kind Regards,
>
> Jessie Caparas
>
> Email: [email-masked]
>
> T: +97145172087
>
>
>
> *From:* Pooja Sharma <[email-masked]>
> *Sent:* Sunday, September 27, 2020 10:26 PM
> *To:* Jessie Caparas <[email-masked]>; Shatakshi Pandey
> <[email-masked]>; Ashutosh Mani Tripathi <
> [email-masked]>; Krishnaraj K <
> [email-masked]>; Gopinath N <[email-masked]>
> *Cc:* Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <
> [email-masked]>; seeta.seeta <[email-masked]>; Fauzan
> Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <
> [email-masked]>; Ankit Kumar (TCS) <
> [email-masked]>
> *Subject:* RE: RMA to be processed for Order ID 9797150337 -1000002479
>
>
>
> This is not yet received in warehouse as per 3PL status. @Krishnaraj K
> <[email-masked]> @Gopinath N
> <[email-masked]> – Request you to check if this has been
> part of the “cancelled” order and it pushed to Sahla. Cant see this in
> Sahla report.
>
>
>
>
>
> *Regards,*
>
> Pooja Sharma
>
> Manager IT - Projects
>
> LMIT Planning
>
> Landmark Tower, Dubai Marina, Dubai
>
> Contact Number 04-517-4208
>
>
>
> *From:* Jessie Caparas <[email-masked]>
> *Sent:* Sunday, September 27, 2020 10:05 PM
> *To:* Shatakshi Pandey <[email-masked]>; Ashutosh
> Mani Tripathi <[email-masked]>; Pooja Sharma <
> [email-masked]>
> *Cc:* Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <
> [email-masked]>; seeta.seeta <[email-masked]>; Fauzan
> Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <
> [email-masked]>
> *Subject:* RMA to be processed for Order ID 9797150337 -1000002479
> *Importance:* High
>
>
>
> Hi @Shatakshi Pandey <[email-masked]> @Ashutosh Mani
> Tripathi <[email-masked]> @Pooja Sharma
> <[email-masked]>
>
>
>
> Please assist on the below.
>
>
>
> The item has already been received in the WH and we just need this RMA
> processed, not picked up.
>
>
>
>
>
> Thank you and Kind Regards,
>
> Jessie Caparas
>
> Email: [email-masked]
>
> T: +97145172087
>
>
>
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> any action in reliance on it, and the same is prohibited and forbidden. If
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-- 

*Regards*

*Pradeep Prusty*

Acuver Consulting (Care for every detail)

(m): +91 7795640804| *www.acuverconsulting.com
<http://www.acuverconsulting.com>*