Subject: Re: Manual Transfer #2000072706
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>, Alinaqi Bhavnagri <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Date: Sat, 3 Oct 2020 09:47:43 -0700 (MST)

Hi Team, 

Any update on below case. 

Regards, 
Fauzan 

From: "Malik Ismail" <[email-masked]> 
To: "Alinaqi Bhavnagri" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 29 September, 2020 16:14:56 
Subject: RE: Manual Transfer #2000072706 

Dear [ mailto:[email-masked] | 
@Alinaqi Bhavnagri ] , 

Please do the needful for the bank transfer for order 2000072706 – Ticket 00036021 

Regards, 

Malik Ismail 

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]> 
Sent: Tuesday, September 29, 2020 1:57 PM 
To: Fauzan Ahmad . Musalman <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: RE: Manual Transfer #2000072706 

Hi [ mailto:[email-masked] | 
@Fauzan  Ahmad . Musalman ] , 

Bank cash refund ticket created, will fwd it to local finance team. 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, September 29, 2020 11:55 AM 
To: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Manual Transfer #2000072706 
Importance: High 

External email sender, please take precaution. 

Hi Mahmoud, 

Kindly help us to transfer the amount to customer account for below order. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mahmoud Emadeldin Mahmoud Elsayed" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 27 September, 2020 14:54:36 
Subject: Manual Transfer #2000072706 

Hi Mahmoud, 

With reference to order # 2000072706 

RMA: 40015117 

Amount: 650EGP 

Customer got the refund on My Credit, But as per customer request we have raise Jira to removed the amount from My Credit to transfer the amount to his bank account. Kindly find the bank details and assist us to transfer the amount. Kindly find the approval in attachment. 

Account holder's name: Aya Nagah Abdel Malek 

The bank's name: QNBALAHli 

Branch name: League of Arab States -0003 

Account number: 1130812485629 

IBAN: EG980037000308181130812485629 

Account type: Saving 

Thank you for your help. 

Regards, 

Fauzan 

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