Subject: K-Net debit - Unable to trace the details - [email-masked]
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 3 Oct 2020 07:32:38 -0700 (MST)

Dear Team, 

The customer is complaining that here is a debit from the account, but the order was not placed. 

Please find transaction details below: 

Email: [email-masked] 
Order ID: 8204427931 
Amount: KWD 55.36 
Reference Number: 026720020033 
KNET Merchant Track ID: 160086224300086693 
Payment ID: 101202026768877606 

Kindly assist. 

Regards, 
Nikhil.